| Q. |
What time is your check-in time and check-out time ? |
| A. |
Our check-in time is 4:00pm and check-out time is 10:00am.
|
 |
| Q. |
Can I leave my luggage if I arrive at your ryokan earlier ?
|
| A. |
Yes we can look after your luggage before your check in and
after check out. |
|
| Q. |
Is the public bath a hot spring and what are the operating hours?
|
| A. |
It is not hot spring, though our public bath is big and very
comfortable. It is open in the morning from 7:00am - 8:30am and from 4:30pm until
midnight. If you're not sure of public bath protocol ask our friendly staff or
see the English explanation in the Public Bathroom. |
|
| Q. |
Do you accept credit cards ? |
| A. |
Yes, though credit card payment is not accepted for telephone
charges, massage or home delivery cost. |
|
| Q. |
Which credit cards do you accept? |
| A. |
VISA/JCB/Master Card/Orico/Million Card/Diners Club International/UC/View
Card/American Express/UFJ Card. |
|
| Q. |
Do you need credit information for making reservation ? |
| A. |
No, we don't need it. |
|
| Q. |
Where do you serve meals ? |
| A. |
We usually serve dinner or breakfast in the dining room, located
on the 1st floor. |
|
| Q. |
What is served for dinner ? |
| A. |
Kyoto's traditional Kaiseki cuisine cooked, prepared with fresh
seasonal fish and vegetables. |
|
| Q. |
Can you cook dinner without any meat and fish? |
| A. |
It is depending on the case.We strive to cater to our guest's
vegetarian requirements.If you want to request vegetarian meals, please make a
request at least one week in advance by email. Explain in detail what you can
not eat and we will consult our chef as to what arrangements he can make. |
|
| Q. |
What will is the closest landmark near your hotel ? |
| A. |
There is Kyoto City Hall (Kyoto Siyakusyo) close to our hotel,
it is a three minute walk away |
|
| Q. |
What amenities will be in my room? |
| A. |
All rooms have air conditioning, fridge, TV and a hair dryer.
The bathroom has a toothbrush, toothpaste, soap, shampoo, conditioner and a Yukata
(Japanese Robe). |
|
| Q. |
Is there a washing machine ? |
| A. |
Located on the rooftop of the hotel are laundry facilities,
you can use them free of charge. |
|
| Q. |
What time is the curfew ? |
| A. |
The curfew is 12:00 midnight. |
|
| Q. |
Do you have non-smoking room ? |
| A. |
All our guest rooms are NON-SMOKING.
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nishiyama@ryokan.or.jp
